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Mail was sent to: jcroby@soe.com;jswebb@soe.cony;SWGSupport@soe.sony.com;jgruber@soe.sony.com;
(I am a german player and needed about 3 hours to write this mail so plz take some minutes to read that carefully)
Hi to everyone I've send this mail to,
I already created a ticket and CSR-JessicaW was up to help me she didn't realy was that much of help. It seems to me no CSR realy dont knows that game or maybe only the CSRs I talk to. (CSR-Johng seems to be the most competent one I have ever talked to so I have sent him the mail too)
Today something happened that I am realy pissed off. The first time I got a CSR to answer my ticket just in time of my issue (wow that was quick i had to cry in the Live chat for 20 mins to get a CSR taking care) usually it take a CSR to answer my ticket 4 hours.
These are the Facts of the Game SWG (cause nobody seem to realy know the game wich they are supervising)
Jedi are able to learn the skill FeignDeath so if they are in that mode they cant be deathblowed.
If a Jedi does make use of the force in front of NPCs and so on his visibility will be increased. As soon the visibilty is at a certain level he will have a Bountymission on the board.
If a Bounty-Hunter gets the jedi mission, he can go track the jedi and kill him.
As soon the Jedi goes incapped the Bounty hunter can deathblow the jedi.
If the Jedi gots deathblowed by he Bounty-Hunter he will lose double of exp the Bounty-Hunter gots for reward, the jedi can choose know to clone wich costs further more exp depending on the level of the Jedi. If he was deathblowed the visibility of the Jedi will be cleared completly and will not be on the board anymore.
If the Bounty-Hunter don't deathblow the jedi and let him deathblow by someone else or let him go tripple incapp
-the bounty-hunter will still have a mission on the jedi
-the visibilty of the jedi will not be cleared
-the jedi will be still on the board
If he goes cloning then he will lose exp depending on his skill.
If he will get ressurected and wont lose exp for cloning the Bounty-Hunter still can attack the jedi and can kill him to fullfill his mission.
A jedi can learn a skill is called /healsteatesother so he can heal other players negative states such as stun dizzyness blind and intimidation (as you can see in the skills description ingame). Some people knows that its possible to remove somebodies Feigndeath-state, thats not a negativestate its a protection of your life! So I call that a bug! Nobody wants somebody else to remove their protection with such a skill. For example and evidence that this has to be a bug you are even able to heal the bleeding of furniture! (furniture isn't able to bleed at all).
This Skill is to help the target not to get him into more trouble (else the description of the skill is wrong). If you ask me "healing" FeignDeath someones Feigndeath for getting him killed, like the BH in my matter does, is exploiting.
Here is the Problem
First of all I lost 176k through that and I do want them back. If I am not recieving these exp back or we will find another solutionas listed below, I have to post this in several boards and I send it to every well known computer games magazine (for example Computer Games Magazine (US) PC Gamer Magazine (US) PC Games (Ger) Computer Bild Spiele (Ger) Gamestar (ger) PC-Action ger)
http://www.gamespot.com/
http://www.pcgameworld.com/
http://www.pcgamer.com/
http://forums.station.sony.com/swg
and lots more) I am convinced at least one magazine will post that and alot of player/subscribers to the game will read it at least in the Boards.
Thats happened
Date: 14th of march 2005
Time: 6:04 pm
Timezone: GMT +1:00
Server: Gorath
my IngameName: Kleines Fellkneul
I was leveling my Jedi on Endor and Rocco' , Mahault and his bunch came to kill me, rocco' (the Bounty-Hunter) threw his poison and disease at me to give me lots of wounds and Damage on all Pools I wasn't able to heal, so I used my feigndeath skill to save my life (I have to say rocco' tried killed me some days before the same way and he deathblowed me!) I went feigndeath (they told I have gone LD , BUT I did not even had connection lost at all take a look at your logs)
I decided to write a ticket, because I knew what Mahault was up to do.
So Mahault (Jedi with /healstateothers) came to remove my feigndeath and rocco' let me go incapped I he just had to deathblow me, but he waited until I stand up to icapped me again untill I died (tripple-incapp). So I had to choose to clone and lose 200k jedi exp and still be on the boards (so rocco' would be able to kill me some minutes later again or maybe his guildmates waiting at the Shrines and cloningcenters) so I had choosen to ask a guildmate to ressurect me, because I would lose only 176K jedi exp, were removed from the board and get my visibility cleared.
I' would be safe after that, but Rocco' and his mates let me gone tripple-incapp again so as you can see in the facts above, I decided to get ressurected again. They let me go tripple incapped everytime I have been ressurected. Rocco' was able to deathblow me everytime I went incapped (he was the one who incapped me) but he doesn't.
Half an hour later my last hope CSR-JessicaW arrived, told everyone to stop and asked whats going on. So I told her what they were doing and and after discussing a whole hour she decided that rocco' should take a new mission and allowed Mahault to use the /healstateother skill thats definetly a bug and told them to deathblow me this time. Rocco' came back but he not even attacked me. I believe he stil gots my mission to shoot me soon ( I dont want to know how many BHs do have a mission on me of this guild but I am convinced there are alot). So Mithraw'nuruodo who was next beside Rocco' and shot me with his rifle, I used feigndeath again and Mahault used /healstatesother again. and Mithraw'nuruodo killed this time with deathblow.
No one even was punished for letting me go tripple incapped whats called griefplay, I asked CSR-JessicaW to log that cause I wanted to refer to that (attached Screenshots of our discussion).
Solutions
1.) /healstateother will be fixed and as long its not fixed its official anounced as an exploit.
2.) /healstateother will be official anounced to being allowed to use against /feigndeath and is added to the description of that skill
3.) Jedi are not able to do /feigndeath anymore
I hope you are taking this seriuos and I am getting answers quickly.
Thank you for your attention, have a nice day
Anmerkung
Öhm, können wir Ihnen irgendwie helfen?!?
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hubert: eingetragen am 09.03.2005 - 12:19 
